In order to get a quote, please fill out our "Contact us" page. Feel free to give us a call at (562) 896-1215 and we will be happy to help!

This is a very broad question. Please provide as much detail as possible of rentals/services you are looking for. We only provide quotes for available dates & locations within our delivery zone requirements.

The earlier, the better! We can reserve up to one year in advance. The earlier you reserve, the better we can guarantee you'll have all rentals available for you.

Short answer: We require a nonrefundable payment percentage to reserve your event date & rentals, signed contract & a card on file. - For any event reserved less than 14 days of the event date, a non-refundable 100% payment of the total order amount is required to reserve event date & rentals. - For any event less than 31 days away from the event date, a minimum, non-refundable 50% payment of the total order amount is required to reserve event date & rentals. - For any small events totaling less than $500, a minimum, non-refundable 50% payment of the total order amount is required to reserve event date & rentals. - For larger events totaling more than $500, a minimum, non-refundable 25% payment of the total order amount is required to reserve event date & rentals when reserving more than 31 days before the event date. A payment schedule will be provided for you to remind of when the next payment will be due. All payments are non-refundable. All events final.

It is highly recommended to make an appointment. Due to the high volume of clients we've recently experienced, we value the attention we give to each one. We are also in and out of the office to meet clients at their event locations and/or setting up events when needed.

Depends. For quotes, there is a Visting fee for visiting event spaces. For reservations we may need to visit your event space if necessary.

It is not required. We do ask to remove any debris from the linen, tables, chairs, etc. before items are picked up. We do not clean up after events.

Typically we will pick up the day after or 2 days after. If you need us to pick up the rentals the same day or sometime after midnight, an extra fee will be added if time slot is available. Please let us know beforehand when you are reserving your event for any special accommodations such as requiring us to pick up the same night and the time restrictions.

We do not give refunds for any unused rentals, linen, lights, etc. during your event or event cancellations. All events final.

All events & payments are final and nonrefundable.

There is a Visiting Consultation Fee to go to your space for a quote. For a free quote, please schedule an office appointment

All events must be paid in full 1 week before the event date.

A payment schedule will be provided for you. We require a deposit depending when the order is placed from the event date. All payments are due a week before your event. How to reserve: - For any event reserved less than 14 days of the event date, a non-refundable 100% payment of the total order amount is required to reserve event date & rentals. - For any event less than 31 days away from the event date, a minimum, non-refundable 50% payment of the total order amount is required to reserve event date & rentals. - For any small events totaling less than $500, a minimum, non-refundable 50% payment of the total order amount is required to reserve event date & rentals. - For larger events totaling more than $500, a minimum, non-refundable 25% payment of the total order amount is required to reserve event date & rentals when reserving more than 31 days before the event date. A payment schedule will be provided for you to remind of when the next payment will be due. All payments are non-refundable. All events must be paid off the week before your event

We accept Cash, Credit, Debit, American Express, Visa, Zelle and checks (please see "Do you accept checks?") 4% transaction fees will be automatically applied for choosing the card method over any amount paid.

Checks are only accepted at least 5 business days before your event. We do NOT accept checks as the form of final payment. Exceptions may be made for corporations, churches, companies, etc. Please call for more details.

Yes! We allow small changes such as adding a couple extra tables or removing a couple of chairs. We don't allow removal of entire line items such as removing an entire tent or changing the entire style of chairs to have our limited rentals available for all our other events. Keep in mind rentals are less likely to be available the closer your event becomes. Any final adjustments must be made at least 1 week in advance. Updates after initial deliveries are subject to additional delivery charges.

All events must be paid in full 1 week before the event date.

Payment schedules are to help you pay off your event as we get close to the big day! Custom payment plans may be created for you. All final payments are due the week before the event date.

Safety deposits are required for every event. These are secured deposits to ensure every rental is taken well care of. For any damage, missing items, loss or setup/breakdown service required at time of delivery/pick up will be deducted from safety deposits.

We must check all rentals to ensure there is no damage and make sure every rental has been returned. Please allow up to 1-2 weeks for processing.

We require a credit/debit card payment for many safety deposits.Please allow up to four weeks for processing.

For orders totaling over $500 or on special locations/event dates, we offer an optional damage waiver for an additional charge to cover your responsibility for the damage to the merchandise caused in the course of normal use. The Damage Waiver is not insurance and does not cover the repair or replacement costs of items that are misused, mishandled, or otherwise abused.

No, damage waivers are not refundable and may only be removed at time of making the reservation.

We understand events are difficult to navigate. Set schedules and exact times are NOT guaranteed until the week of your event when our events are finalized and are assigned by zip code & weather conditions. That way, we can route efficiently and reduce our carbon footprint! We take into consideration any special requests and try our best to provide a time that works to allow enough time for you to set up. We will confirm times the Wednesday of your event week by sending you a text. *If no reply is given to us after delivery schedules are sent, your delivery will be automatically scheduled when best fits appropriately for our drivers, so please, confirm!*

The order amount is too small. The order did not qualify for delivery in your area Your delivery location may be out of our delivery zone. The order was never reserved. Event is located in an area we cannot deliver to. Please call our office for any additional concerns.

It all depends on the order and are mainly based on zip codes. The order requires multiple vehicles or round trips. The event space is more than 30ft from the delivery truck. The event space requires our team to use stairs and/or elevators. The event space requires us to pick up the same night. The order requires multiple service people.

Typical scenarios: Sometimes we do not have enough time to deliver orders but we have the rentals available. Total order amount does not qualify for as a delivery order. The amount of rentals is too small. When the above scenarios or any other special circumstances occur, we offer our clients the option to pick up and return our rentals to our office location.

Please bring your government issued ID and a debit/credit card for the safety deposit.

Safety deposits are required for every event. These are secured deposits to ensure every rental picked up at our office will be returned ad taken care of. Safety deposits are for any damages that may incur to rentals during rental period. For any damage, missing rentals/parts, late return, pick up from client's location, etc. safety deposits WILL BE deducted.

No it is not required. We do ask to remove any debris from the linen before returning or before you drop off.

No. For any office pick-ups, you must return the items to our office on agreed date and time. Failure to return rentals on time will be subjected to a loss of the safety deposit.